Total Assist: 1-800-88-2121

Claim Services

Accidents can be a hassle if not handled properly. Coupled with the fact that many do not understand the procedure of making a claim makes it a daunting task. However, our professional staff here at P&O Insurance will be able to assist you all the way when required.

Help + Support

Claim Services

Basic documentary requirements that must be submitted within reasonable time:

  1. Completed claim form that will be provided during your claim notification to us. Our panel workshop is able to download the form and assist you. You are advised to check the information provided is accurate and correct.
  2. Original certified copy of police report.
  3. Copy of NRIC of the insured person and the driver at the material time of the accident.
  4. Copy of driving licence of the driver at the material time of the accident.
  5. Copy of the Vehicle Registration Card/Certification of Ownership issued by JPJ as the case may be.
  6. Detail estimated repair costs of your own vehicle. The appointed repairer will be able to provide you with this document.
  7. Additional documents may be requested as the claim progresses.

Car Insurance

Windscreen Claim

  1. Completed claim form that will be provided during your claim notification to us.
  2. Original certified copy of police report (if it is not replaced/repair at our panel workshop).
  3. Copy of NRIC of the insured person and the driver at the material time of the accident.
  4. Copy of driving licence of the driver at the material time of the accident.
  5. Copy of the Vehicle Registration Card/Certification of Ownership issued by JPJ as the case may be.
  6. Your Repair Bill/Tax Invoice.

Quick Links

Panel Workshop

Our panel workshop covers over 300 locations nationwide.

Find Your Nearest Panel Workshop

Contact Us

We're here to answer any questions you have about our products and services.

Get In Touch With Us

Total Assist

If you are involved in an accident, we are here to help.

Learn More

Get Quote

Ready to get a quote from us? We can help.

On average it takes 3 minutes to complete a quote. Quote Now, save yourself 10% in premiums, and let us take care of your vehicle.

Ready for a quote?

Takes 3 minutes, and saves you 10% in premium.

All you need to do:

  1. Answer a few simple questions.
  2. Or for our renewal customers, just 2 clicks.
  3. Allowing you to save your quote, buy it now or later – your choice.

100% no obligation to accept.

Coverage descriptions are brief and subject to the terms, conditions, limitations and exclusions.

Download POI2U App

Download the POI2U app so that we can support you all the time, wherever you are.

Available on