{"id":8383,"date":"2022-05-18T06:51:04","date_gmt":"2022-05-18T06:51:04","guid":{"rendered":"https:\/\/alpha.poi2u.com\/ms\/?page_id=8383"},"modified":"2025-05-30T18:08:29","modified_gmt":"2025-05-30T10:08:29","slug":"perkhidmatan-tuntutan","status":"publish","type":"page","link":"https:\/\/www.poi2u.com\/ms\/help\/perkhidmatan-tuntutan\/","title":{"rendered":"Perkhidmatan Tuntutan"},"content":{"rendered":"[vc_row full_width=\"stretch_row\" el_class=\"bgcolorgradient\" css=\".vc_custom_1647167428793{padding-top: 40px !important;padding-bottom: 40px !important;}\"][vc_column width=\"1\/3\"][\/vc_column][vc_column width=\"1\/3\"][vc_custom_heading text=\"Perkhidmatan Tuntutan\" font_container=\"tag:h2|font_size:32|text_align:center|color:%23ffffff\" google_fonts=\"font_family:Roboto%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C900%2C900italic|font_style:500%20bold%20regular%3A500%3Anormal\"][vc_empty_space height=\"20px\"][vc_custom_heading text=\"Kemalangan boleh menjadi sangat tertekan jika tidak ditangani dengan betul. Di samping ramai yang tidak tahu membuat tuntutan, ini boleh menjadikan keadaan yang sudah sukar menjadi lebih teruk. Kakitangan kami di P&amp;O Insurance berdedikasi untuk membantu anda dalam setiap langkah.\" font_container=\"tag:h2|font_size:18|text_align:center|color:%23ffffff\" google_fonts=\"font_family:Roboto%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C900%2C900italic|font_style:400%20regular%3A400%3Anormal\"][vc_empty_space height=\"20px\"][vc_btn title=\"Semak status tuntutan anda\" style=\"outline\" shape=\"square\" color=\"white\" align=\"center\" link=\"url:http%3A%2F%2Flogin2secure.poi2u.com%2Fpoi2u%2Fmainlogin.a5w%3Fsource%3Dpoi2u\"][\/vc_column][vc_column width=\"1\/3\"][\/vc_column][\/vc_row][vc_row full_width=\"stretch_row_content\" column_spacing=\"0px\" equal_height=\"yes\" css=\".vc_custom_1713920827502{margin-right: -20px !important;}\"][vc_column width=\"1\/2\" css=\".vc_custom_1652695093019{padding-top: 50px !important;padding-right: 100px !important;padding-bottom: 50px !important;padding-left: 100px !important;}\"][vc_column_text]\n<h4 style=\"text-align: left;\"><span style=\"color: #dabf00;\">BANTUAN + SOKONGAN<br \/>\n<\/span><\/h4>\n[\/vc_column_text][vc_custom_heading text=\"Perkhidmatan Tuntutan Motor\" font_container=\"tag:h1|font_size:32|text_align:left|color:%23115aaf\" google_fonts=\"font_family:Roboto%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C900%2C900italic|font_style:500%20bold%20regular%3A500%3Anormal\"][vc_column_text]Senarai dokumen asas yang diperlukan untuk tuntutan:[\/vc_column_text][vc_empty_space][vc_column_text]\n<div class=\"circle-small\">1<\/div>\n<p><span style=\"color: #78674b;\"><strong>Borang tuntutan yang lengkap yang akan diberikan semasa pemberitahuan tuntutan anda kepada kami. Bengkel panel kami boleh memuat turun borang dan membantu anda dari sana. Anda harus memastikan bahawa maklumat yang diberikan adalah tepat.<br \/>\n<\/strong><\/span>[\/vc_column_text][vc_empty_space height=\"20px\"][vc_column_text]\n<div class=\"circle-small\">2<\/div>\n<p><span style=\"color: #78674b;\"><strong>Salinan asal laporan polis anda yang disahkan.<\/strong><\/span>[\/vc_column_text][vc_empty_space height=\"20px\"][vc_column_text]\n<div class=\"circle-small\">3<\/div>\n<p><span style=\"color: #78674b;\"><strong>Salinan Kad Pengenalan orang yang diinsuranskan dan pemandu pada masa kemalangan.<\/strong><\/span>[\/vc_column_text][vc_empty_space height=\"20px\"][vc_column_text]\n<div class=\"circle-small\">4<\/div>\n<p><span style=\"color: #78674b;\"><strong>Salinan lesen memandu pemandu semasa kemalangan.<\/strong><\/span>[\/vc_column_text][vc_empty_space height=\"20px\"][vc_column_text]\n<div class=\"circle-small\">5<\/div>\n<p><span style=\"color: #78674b;\"><strong>Salinan Kad Pendaftaran Kenderaan\/Perakuan Pemilikan yang dikeluarkan oleh JPJ.<\/strong><\/span>[\/vc_column_text][vc_empty_space height=\"20px\"][vc_column_text]\n<div class=\"circle-small\">6<\/div>\n<p><span style=\"color: #78674b;\"><strong>Anggaran kos pembaikan terperinci kenderaan anda. Pembaiki yang dipilih boleh memberikan dokumen ini kepada anda.<br \/>\n<\/strong><\/span>[\/vc_column_text][vc_empty_space height=\"20px\"][vc_column_text]Dokumen tambahan mungkin diperlukan semasa proses tuntutan.[\/vc_column_text][vc_empty_space][vc_row_inner gap=\"10\" remove_bottom_col_margin=\"true\"][vc_column_inner width=\"1\/2\"][vc_btn title=\"Semak status tuntutan anda\" style=\"custom\" custom_background=\"#1e73be\" custom_text=\"#ffffff\" shape=\"square\" align=\"center\" button_block=\"true\" link=\"url:http%3A%2F%2Flogin2secure.poi2u.com%2FPOI2U%2Fmainlogin.a5w%3Fsource%3Dpoi2u\" css=\".vc_custom_1652857449995{margin-bottom: 10px !important;}\"][\/vc_column_inner][vc_column_inner width=\"1\/2\"][vc_btn title=\"Notifikasi Tuntutan\" style=\"custom\" custom_background=\"#1e73be\" custom_text=\"#ffffff\" shape=\"square\" align=\"center\" button_block=\"true\" link=\"url:https%3A%2F%2Flogin2secure.poi2u.com%2FPOI2U%2F%3Fsource%3Dclaim\" css=\".vc_custom_1748599707594{margin-bottom: 10px !important;}\"][vc_btn title=\"Real Full Coverage\" style=\"outline\" shape=\"square\" color=\"white\" align=\"center\" button_block=\"true\" link=\"url:https%3A%2F%2Fwww.poi2u.com%2Fpolicy-documents%2Fprorumah-policy-document\"][\/vc_column_inner][\/vc_row_inner][vc_empty_space height=\"20px\"][\/vc_column][vc_column width=\"1\/2\" css=\".vc_custom_1713920819980{margin-top: 0px !important;background-image: url(https:\/\/www.poi2u.com\/ms\/wp-content\/uploads\/2022\/12\/bWFpbi9jbGFpbS1zdXBwb3J0LmpwZw.jpg?id=9255) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}\"][\/vc_column][\/vc_row][vc_row full_width=\"stretch_row_content\" column_spacing=\"0px\" equal_height=\"yes\" rtl_reverse=\"yes\" css=\".vc_custom_1713920879818{background-color: #ffffff !important;}\"][vc_column width=\"1\/2\" css=\".vc_custom_1713920873045{background-image: url(https:\/\/www.poi2u.com\/ms\/wp-content\/uploads\/2022\/12\/bWFpbi93aW5kc2NyZWVuLWhvei5qcGc.jpg?id=9257) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}\"][\/vc_column][vc_column width=\"1\/2\" css=\".vc_custom_1713920896617{margin-top: 0px !important;padding-top: 0px !important;padding-right: 50px !important;padding-bottom: 40px !important;padding-left: 50px !important;}\"][vc_column_text]\n<h4 style=\"text-align: left;\"><span style=\"color: #dabf00;\">INSURANS KERETA<br \/>\n<\/span><\/h4>\n[\/vc_column_text][vc_custom_heading text=\"Tuntutan Cermin Hadapan\" font_container=\"tag:h1|font_size:32|text_align:left|color:%23115aaf\" google_fonts=\"font_family:Roboto%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C900%2C900italic|font_style:500%20bold%20regular%3A500%3Anormal\"][vc_column_text]Senarai dokumen asas yang diperlukan untuk tuntutan:[\/vc_column_text][vc_empty_space height=\"32\"][vc_column_text]\n<div class=\"circle-small\">1<\/div>\n<p><span style=\"color: #78674b;\"><strong>Borang tuntutan yang lengkap yang akan diberikan semasa pemberitahuan tuntutan anda kepada kami.<br \/>\n<\/strong><\/span>[\/vc_column_text][vc_empty_space height=\"20px\"][vc_column_text]\n<div class=\"circle-small\">2<\/div>\n<p><span style=\"color: #78674b;\"><strong>Salinan asal laporan polis anda yang disahkan (jika anda tidak pergi ke salah satu bengkel panel kami).<br \/>\n<\/strong><\/span>[\/vc_column_text][vc_empty_space height=\"20px\"][vc_column_text]\n<div class=\"circle-small\">3<\/div>\n<p><span style=\"color: #78674b;\"><strong>Salinan Kad Pengenalan orang yang diinsuranskan dan pemandu pada masa kemalangan.<br \/>\n<\/strong><\/span>[\/vc_column_text][vc_empty_space height=\"20px\"][vc_column_text]\n<div class=\"circle-small\">4<\/div>\n<p><span style=\"color: #78674b;\"><strong>Salinan lesen memandu pemandu semasa kemalangan.<\/strong><\/span>[\/vc_column_text][vc_empty_space height=\"20px\"][vc_column_text]\n<div class=\"circle-small\">5<\/div>\n<p><span style=\"color: #78674b;\"><strong>Salinan Kad Pendaftaran Kenderaan\/Perakuan Pemilikan yang dikeluarkan oleh JPJ.<\/strong><\/span>[\/vc_column_text][vc_empty_space height=\"20px\"][vc_column_text]\n<div class=\"circle-small\">6<\/div>\n<p><span style=\"color: #78674b;\"><strong>Bil Pembayaran\/Invois Cukai Anda.<br \/>\n<\/strong><\/span>[\/vc_column_text][vc_custom_heading text=\"KEY FEATURES\" font_container=\"tag:h2|font_size:14.4|text_align:left|color:%23ffffff\" google_fonts=\"font_family:Roboto%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C900%2C900italic|font_style:700%20bold%20regular%3A700%3Anormal\"][\/vc_column][\/vc_row][vc_row full_width=\"stretch_row_content\" column_spacing=\"0px\" equal_height=\"yes\" css=\".vc_custom_1713920962405{margin-right: -20px !important;}\"][vc_column width=\"1\/2\" css=\".vc_custom_1652695093019{padding-top: 50px !important;padding-right: 100px !important;padding-bottom: 50px !important;padding-left: 100px !important;}\"][vc_column_text]\n<h4 style=\"text-align: left;\"><span style=\"color: #dabf00;\">PROTRAVEL<\/span><\/h4>\n[\/vc_column_text][vc_custom_heading text=\"Borang Tuntutan PrOtravel\" font_container=\"tag:h1|font_size:32|text_align:left|color:%23115aaf\" google_fonts=\"font_family:Roboto%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C900%2C900italic|font_style:500%20bold%20regular%3A500%3Anormal\"][vc_empty_space height=\"20px\"][vc_column_text]Senarai dokumen asas yang diperlukan untuk tuntutan:[\/vc_column_text][vc_empty_space height=\"20px\"][vc_column_text]\n<div class=\"circle-small\">1<\/div>\n<p><span style=\"color: #78674b;\"><strong>Lengkapkan borang Tuntutan PrOtravel.<br \/>\n<\/strong><\/span>[\/vc_column_text][vc_empty_space height=\"20px\"][vc_column_text]\n<div class=\"circle-small\">2<\/div>\n<p><span style=\"color: #78674b;\"><strong>Sediakan dokumen berkaitan yang disenaraikan di halaman dua.<\/strong><\/span>[\/vc_column_text][vc_empty_space height=\"20px\"][vc_column_text]\n<div class=\"circle-small\">3<\/div>\n<p><span style=\"color: #78674b;\"><strong>Hantarkan dokumen ke pejabat kami secepat mungkin.<\/strong><\/span>[\/vc_column_text][vc_empty_space height=\"20px\"][vc_empty_space height=\"20px\"][vc_row_inner gap=\"10\" remove_bottom_col_margin=\"true\"][vc_column_inner width=\"1\/2\"][vc_btn title=\"Borang Tuntutan PrOtravel\" style=\"custom\" custom_background=\"#1e73be\" custom_text=\"#ffffff\" shape=\"square\" align=\"center\" button_block=\"true\" link=\"url:https%3A%2F%2Fwww.poi2u.com%2Fassets%2Fother_documents%2Ftravel-pa---claim-form-auto_fill.pdf\" css=\".vc_custom_1652857640719{margin-bottom: 10px !important;}\"][\/vc_column_inner][vc_column_inner width=\"1\/2\"][vc_btn title=\"Real Full Coverage\" style=\"outline\" shape=\"square\" color=\"white\" align=\"center\" button_block=\"true\" link=\"url:https%3A%2F%2Fwww.poi2u.com%2Fpolicy-documents%2Fprorumah-policy-document\"][\/vc_column_inner][\/vc_row_inner][vc_empty_space height=\"20px\"][\/vc_column][vc_column width=\"1\/2\" css=\".vc_custom_1713920955530{margin-top: 0px !important;background-image: url(https:\/\/www.poi2u.com\/ms\/wp-content\/uploads\/2022\/12\/bWFpbi90cmF2ZWwuanBn.jpg?id=9256) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}\"][\/vc_column][\/vc_row][vc_row gap=\"30\" max_width_custom=\"1100\" max_width_align=\"center\"][vc_column][vc_empty_space height=\"10px\"][vc_empty_space][vc_custom_heading text=\"Pautan Segera\" font_container=\"tag:h2|font_size:18|text_align:left|color:%231e73be\" google_fonts=\"font_family:Roboto%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C900%2C900italic|font_style:700%20bold%20regular%3A700%3Anormal\"][\/vc_column][\/vc_row][vc_row gap=\"30\" max_width_custom=\"1100\"][vc_column width=\"1\/3\" css=\".vc_custom_1647181429203{background-color: #ffffff !important;}\"]<div class=\"vcex-module vcex-icon-box vcex-icon-box-two wpex-relative wpex-text-left\"><div class=\"vcex-icon-box-symbol wpex-mb-20\"><a href=\"\/ms\/help\/panel-workshop\" class=\"wpex-no-underline\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.poi2u.com\/ms\/wp-content\/uploads\/2022\/03\/bWFpbi9pbWFnZXMvbWFwLmpwZw.jpg\" alt=\"\" class=\"vcex-icon-box-image wpex-align-middle\" style=\"width:350px;height:200px;\" width=\"350\" height=\"233\"><\/a><\/div><div class=\"vcex-icon-box-text\"><a href=\"\/ms\/help\/panel-workshop\" class=\"vcex-icon-box-link wpex-no-underline\"><h2 class=\"vcex-icon-box-heading wpex-heading wpex-text-md wpex-mb-10\">Bengkel Panel<\/h2><\/a><div class=\"vcex-icon-box-content wpex-last-mb-0 wpex-clr\"><p>Kami menyediakan senarai bengkel panel yang terdapat di seluruh negara.<\/p>\n<\/div><\/div><\/div>[vc_empty_space height=\"80px\"][vc_empty_space height=\"30px\"][vc_custom_heading text=\"Cari Bengkel Panel Berdekatan\" font_container=\"tag:h2|font_size:13|text_align:left|color:%23115aaf\" google_fonts=\"font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:600%20bold%20regular%3A600%3Anormal\" link=\"url:%2Fms%2Fhelp%2Fpanel-workshop\"][vc_empty_space][\/vc_column][vc_column width=\"1\/3\" css=\".vc_custom_1647181500925{background-color: #ffffff !important;}\"]<div class=\"vcex-module vcex-icon-box vcex-icon-box-two wpex-relative wpex-text-left\"><div class=\"vcex-icon-box-symbol wpex-mb-20\"><a href=\"\/ms\/contact\" class=\"wpex-no-underline\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.poi2u.com\/ms\/wp-content\/uploads\/2022\/03\/bWFpbi9pbWFnZXMvY29udGFjdC10aHVtYi5qcGc.jpg\" alt=\"\" class=\"vcex-icon-box-image wpex-align-middle\" style=\"width:600px;height:200px;\" width=\"350\" height=\"143\"><\/a><\/div><div class=\"vcex-icon-box-text\"><a href=\"\/ms\/contact\" class=\"vcex-icon-box-link wpex-no-underline\"><h2 class=\"vcex-icon-box-heading wpex-heading wpex-text-md wpex-mb-10\">Hubungi Kami<\/h2><\/a><div class=\"vcex-icon-box-content wpex-last-mb-0 wpex-clr\"><p>Hubungi P&amp;O Insurance di<br \/>\ntalian\u00a0<a class=\"text-white\" href=\"tel:1800882121\"><span style=\"color: #3366ff\">1-800-88-212<\/span>1<\/a>\u00a0untuk semua keperluan insurans anda. Kami bersedia untuk dihubungi melalui telefon, e-mel atau ejen tempatan.<\/p>\n<\/div><\/div><\/div>[vc_empty_space][vc_custom_heading text=\"Ketahui Lebih Lanjut\" font_container=\"tag:h2|font_size:13|text_align:left|color:%23115aaf\" google_fonts=\"font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:600%20bold%20regular%3A600%3Anormal\" link=\"url:%2Fms%2Fcontact\"][vc_empty_space][\/vc_column][vc_column width=\"1\/3\" css=\".vc_custom_1647181554737{background-color: #ffffff !important;}\"]<div class=\"vcex-module vcex-icon-box vcex-icon-box-two wpex-relative wpex-text-left\"><div class=\"vcex-icon-box-symbol wpex-mb-20\"><a href=\"\/ms\/help\/total-assist\/\" class=\"wpex-no-underline\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.poi2u.com\/ms\/wp-content\/uploads\/2022\/06\/total-assist.jpg\" alt=\"\" class=\"vcex-icon-box-image wpex-align-middle\" width=\"350\" height=\"233\"><\/a><\/div><div class=\"vcex-icon-box-text\"><a href=\"\/ms\/help\/total-assist\/\" class=\"vcex-icon-box-link wpex-no-underline\"><h2 class=\"vcex-icon-box-heading wpex-heading wpex-text-md wpex-mb-10\">Kemalangan  atau Kerosakan Roadside Assist<\/h2><\/a><div class=\"vcex-icon-box-content wpex-last-mb-0 wpex-clr\"><p>Jika anda terlibat dalam kemalangan, kami sedia membantu.<\/p>\n<\/div><\/div><\/div>[vc_empty_space height=\"80px\"][vc_custom_heading text=\"Ketahui Lebih Lanjut\" font_container=\"tag:h2|font_size:13|text_align:left|color:%23115aaf\" google_fonts=\"font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:600%20bold%20regular%3A600%3Anormal\" link=\"url:%2Fms%2Fhelp%2Ftotal-assist%2F\"][vc_empty_space][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"<p>[vc_row full_width=\"stretch_row\" el_class=\"bgcolorgradient\" css=\".vc_custom_1647167428793{padding-top: 40px !important;padding-bottom: 40px !important;}\"][vc_column width=\"1\/3\"][\/vc_column][vc_column width=\"1\/3\"][vc_custom_heading text=\"Perkhidmatan Tuntutan\" font_container=\"tag:h2|font_size:32|text_align:center|color:%23ffffff\" google_fonts=\"font_family:Roboto%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C900%2C900italic|font_style:500%20bold%20regular%3A500%3Anormal\"][vc_empty_space height=\"20px\"][vc_custom_heading text=\"Kemalangan boleh menjadi sangat tertekan jika tidak ditangani dengan betul. Di samping ramai yang tidak tahu membuat tuntutan, ini boleh menjadikan keadaan yang sudah sukar menjadi lebih teruk. Kakitangan kami di P&amp;O Insurance berdedikasi untuk membantu anda dalam setiap langkah.\"&hellip;<\/p>\n","protected":false},"author":7,"featured_media":0,"parent":6221,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"templates\/no-sidebar.php","meta":{"footnotes":""},"class_list":["post-8383","page","type-page","status-publish","hentry","entry","no-media"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Perkhidmatan Tuntutan - General Insurance Company: Buy\/Renew Insurance Online In Malaysia - POI<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Perkhidmatan Tuntutan - General Insurance Company: Buy\/Renew Insurance Online In Malaysia - POI\" \/>\n<meta property=\"og:description\" content=\"[vc_row full_width=&quot;stretch_row&quot; el_class=&quot;bgcolorgradient&quot; css=&quot;.vc_custom_1647167428793{padding-top: 40px !important;padding-bottom: 40px !important;}&quot;][vc_column width=&quot;1\/3&quot;][\/vc_column][vc_column width=&quot;1\/3&quot;][vc_custom_heading text=&quot;Perkhidmatan Tuntutan&quot; font_container=&quot;tag:h2|font_size:32|text_align:center|color:%23ffffff&quot; google_fonts=&quot;font_family:Roboto%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C900%2C900italic|font_style:500%20bold%20regular%3A500%3Anormal&quot;][vc_empty_space height=&quot;20px&quot;][vc_custom_heading text=&quot;Kemalangan boleh menjadi sangat tertekan jika tidak ditangani dengan betul. Di samping ramai yang tidak tahu membuat tuntutan, ini boleh menjadikan keadaan yang sudah sukar menjadi lebih teruk. 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