1-800-88-2121
Important
matters
when making
a claim

Basic Documentary Requirements that must be submitted within reasonable time:

Own Damage Claim

  1. Completed claim form that will be provided during your claim notification to us. Our panel workshop is able to download the form and assist you. You are advise to check that the information completed are accurate and correct.
  2. Original certified copy of police report.
  3. Copy of NRIC of the insured person and the driver at the material time of the accident.
  4. Copy of driving licence of the driver at the material time of the accident.
  5. Copy of the Vehicle registration card/Certification of Ownership issued by JPJ as the case may be.
  6. Detail Estimated repair costs of your own vehicle. The appointed repairer will be able to provide you with this document.
  7. Additional documents may be requested as the claim progresses.

OD-KFK

(see notes below for explanation of this type of claim), you will be required to submit the following additional documents:

  1. Police Investigation result as evidence that the other party was the cause of the accident.
  2. Police sketch plan and key.
  3. Details of the Insurer of the other party.
  4. Copy of the other party police report.
  5. Copy of the Vehicle registration card/Certification of Ownership issued by JPJ as the case may be.
  6. Signed Declaration that you agreed to forfeit your No Claim Bonus in the event, your claim does not qualify for a OD-KFK Claim.

Windscreen Claim

  1. Completed claim form that will be provided during your claim notification to us.
  2. Original certified copy of police report (if it is not replaced/repair at our panel workshop).
  3. Copy of NRIC of the insured person and the driver at the material time of the accident.
  4. Copy of driving licence of the driver at the material time of the accident.
  5. Copy of the Vehicle registration card/Certification of Ownership issued by JPJ as the case may be.
  6. Your Repair Bill/Tax Invoice.