{"id":8324,"date":"2022-05-18T04:54:57","date_gmt":"2022-05-18T04:54:57","guid":{"rendered":"https:\/\/alpha.poi2u.com\/ch\/?page_id=8324"},"modified":"2026-01-21T15:47:37","modified_gmt":"2026-01-21T07:47:37","slug":"complaints","status":"publish","type":"page","link":"https:\/\/www.poi2u.com\/ch\/help\/complaints\/","title":{"rendered":"Complaints"},"content":{"rendered":"[vc_row full_width=\"stretch_row\" el_class=\"bgcolorgradient\" css=\".vc_custom_1647167428793{padding-top: 40px !important;padding-bottom: 40px !important;}\"][vc_column][vc_custom_heading text=\"\u6295\u8bc9\" font_container=\"tag:h2|font_size:40|text_align:center|color:%23ffffff\" google_fonts=\"font_family:Roboto%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C900%2C900italic|font_style:500%20bold%20regular%3A500%3Anormal\"][vc_empty_space][vc_custom_heading text=\"\u6211\u4eec\u76f8\u4fe1\u60a8\u503c\u5f97\u6700\u597d\u7684\u670d\u52a1 - \u4e00\u5207\u5c3d\u5728\u6211\u4eec\u8fd9\u91cc\u3002\" font_container=\"tag:h2|font_size:18|text_align:center|color:%23ffffff\" google_fonts=\"font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:400%20regular%3A400%3Anormal\"][\/vc_column][\/vc_row][vc_row full_width=\"stretch_row_content\" column_spacing=\"0px\" css=\".vc_custom_1647191287051{margin-right: -50px !important;padding-bottom: 50px !important;background-color: #ffffff !important;}\"][vc_column width=\"1\/2\" css=\".vc_custom_1684297562958{padding-right: 45px !important;padding-left: 45px !important;}\"][vc_column_text]\n<h1><span style=\"color: #115aaf; font-size: 36px;\"><span style=\"font-size: 32px;\">\u63d0\u51fa\u6295\u8bc9<\/span><\/span><\/h1>\n<p>\u5728\u63a5\u5230\u60a8\u7684\u6295\u8bc9\u4e4b\u540e\uff0c\u6211\u4eec\u5c06\u4f1a\u5c3d\u5feb\u5ba1\u67e5\u5e76\u89e3\u51b3\u95ee\u9898\u3002<\/p>\n<p>\u6211\u4eec\u65e8\u5728\u63a5\u5230\u60a8\u7684\u6295\u8bc9\u540e14\u4e2a\u5de5\u4f5c\u65e5\u5185\u89e3\u51b3\u60a8\u7684\u95ee\u9898\u3002\u4e0d\u8fc7\uff0c\u5bf9\u4e8e\u66f4\u590d\u6742\u7684\u60c5\u51b5\uff0c\u6211\u4eec\u5c06\u572814\u65e5\u4e4b\u5185\u5411\u60a8\u544a\u77e5\u6211\u4eec\u7684\u6700\u65b0\u8fdb\u5c55\u00a0\u3002\u5982\u679c\u95ee\u9898\u4ecd\u672a\u83b7\u5f97\u89e3\u51b3\uff0c\u6211\u4eec\u5c06\u572814\u5929\u540e\uff0c\u518d\u5230\u63a5\u7740\u768430\u5929\u540e\u5411\u60a8\u544a\u77e5\u6700\u65b0\u8fdb\u5c55\u00a0\u3002[\/vc_column_text]<div class=\"vcex-module vcex-form-shortcode wpex-form wpex-m-auto wpex-max-w-100 full-width-input wpex-border-0 wpex-rounded-0 wpex-shadow-none\" style=\"background-color:#ffffff;font-size:16px;\"><div class=\"wpforms-container wpforms-container-full\" id=\"wpforms-10748\"><form id=\"wpforms-form-10748\" class=\"wpforms-validate wpforms-form wpforms-ajax-form\" data-formid=\"10748\" method=\"post\" enctype=\"multipart\/form-data\" action=\"\/ch\/wp-json\/wp\/v2\/pages\/8324\" data-token=\"cdc5f2f51317d37f4f3e27698f92b431\"><noscript class=\"wpforms-error-noscript\">Please enable JavaScript in your browser to complete this form.<\/noscript><div class=\"wpforms-field-container\"><div id=\"wpforms-10748-field_1-container\" class=\"wpforms-field wpforms-field-name\" data-field-id=\"1\"><label class=\"wpforms-field-label\" for=\"wpforms-10748-field_1\">\u540d\u5b57 <span class=\"wpforms-required-label\">*<\/span><\/label><input type=\"text\" id=\"wpforms-10748-field_1\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][1]\" required><div class=\"wpforms-field-description\">\u8f93\u5165\u60a8\u7684\u540d\u5b57<\/div><\/div><div 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\u5de5\u4f5c\u4eba\u5458\/\u4e2d\u4ecb\u673a\u6784\u8fdd\u53cd\u804c\u4e1a\u9053\u5fb7\u7684\u884c\u4e3a<\/option><option value=\"\u00a0\u00a0- \u5de5\u4f5c\u4eba\u5458\u63d0\u4f9b\u9519\u8bef\u7684\u5efa\u8bae\/\u8d44\u8baf\" >\u00a0\u00a0- \u5de5\u4f5c\u4eba\u5458\u63d0\u4f9b\u9519\u8bef\u7684\u5efa\u8bae\/\u8d44\u8baf<\/option><option value=\"\u00a0\u00a0- \u65e0\u6cd5\u8fde\u63a5\u5230\u81ea\u52a8\u652f\u63f4\u7cfb\u7edf\" >\u00a0\u00a0- \u65e0\u6cd5\u8fde\u63a5\u5230\u81ea\u52a8\u652f\u63f4\u7cfb\u7edf<\/option><option value=\"\u00a0\u00a0- \u5ef6\u8fdf\u5b89\u6392\u62d6\u8f66\/\u4fee\u7406\u5de5\u4eba\" >\u00a0\u00a0- \u5ef6\u8fdf\u5b89\u6392\u62d6\u8f66\/\u4fee\u7406\u5de5\u4eba<\/option><option value=\"\u00a0\u00a0- \u62a5\u9500\u62d6\u8f66\u8d39\/\u635f\u574f\" >\u00a0\u00a0- \u62a5\u9500\u62d6\u8f66\u8d39\/\u635f\u574f<\/option><option value=\"\u5ba2\u6237\u8d44\u91d1\u5904\u7406\u4e0d\u5f53\" >\u5ba2\u6237\u8d44\u91d1\u5904\u7406\u4e0d\u5f53<\/option><option value=\"\u4e2a\u4eba\u8d44\u6599\u4fdd\u62a4\" >\u4e2a\u4eba\u8d44\u6599\u4fdd\u62a4<\/option><option value=\"Others\" >Others<\/option><\/select><\/div><div id=\"wpforms-10748-field_6-container\" class=\"wpforms-field wpforms-field-textarea\" data-field-id=\"6\"><label class=\"wpforms-field-label\" for=\"wpforms-10748-field_6\">\u6295\u8bc9\u8bf4\u660e<\/label><textarea id=\"wpforms-10748-field_6\" class=\"wpforms-field-medium\" name=\"wpforms[fields][6]\" ><\/textarea><\/div><\/div><!-- .wpforms-field-container --><div class=\"wpforms-recaptcha-container wpforms-is-hcaptcha\" ><div class=\"g-recaptcha\" data-sitekey=\"6ff4431f-c291-470f-9a6c-a28b0917fcb1\"><\/div><input type=\"text\" name=\"g-recaptcha-hidden\" class=\"wpforms-recaptcha-hidden\" style=\"position:absolute!important;clip:rect(0,0,0,0)!important;height:1px!important;width:1px!important;border:0!important;overflow:hidden!important;padding:0!important;margin:0!important;\" data-rule-hcaptcha=\"1\"><\/div><div class=\"wpforms-submit-container\" ><input type=\"hidden\" name=\"wpforms[id]\" value=\"10748\"><input type=\"hidden\" name=\"wpforms[author]\" value=\"7\"><button type=\"submit\" name=\"wpforms[submit]\" id=\"wpforms-submit-10748\" class=\"wpforms-submit\" data-alt-text=\"Sending...\" data-submit-text=\"\u63d0\u4ea4\" aria-live=\"assertive\" value=\"wpforms-submit\">\u63d0\u4ea4<\/button><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.poi2u.com\/ch\/wp-content\/plugins\/wpforms-lite\/assets\/images\/submit-spin.svg\" class=\"wpforms-submit-spinner\" style=\"display: none;\" width=\"26\" height=\"26\" alt=\"Loading\"><\/div><\/form><\/div>  <!-- .wpforms-container --><\/div>[vc_single_image image=\"12275\"][\/vc_column][vc_column width=\"1\/2\" css=\".vc_custom_1713250686459{margin-top: 0px !important;padding-top: 35px !important;padding-right: 50px !important;padding-left: 60px !important;background-color: #6ca2cf !important;}\"][vc_column_text color=\"#ffffff\"]\n<h3><span style=\"color: #ffffff;\"><b>\u521d\u6b65\u6295\u8bc9\u70ed\u7ebf<\/b><\/span><\/h3>\n<p><span style=\"color: #ffffff;\"><b>\u7535\u8bdd\u53f7\u7801 :<\/b>\u00a0<a style=\"color: #ffffff;\" href=\"tel:03-26985033\">03-26985033<\/a><\/span><\/p>\n<p style=\"color: #ffffff; text-align: justify;\">\u9996\u5148\uff0c\u8bf7\u544a\u77e5\u6211\u4eec\u60a8\u6240\u5904\u7406\u7684\u90e8\u95e8\u6216\u4eba\u5458\uff0c\u5e76\u8bf4\u660e\u60a8\u5e0c\u671b\u5982\u4f55\u89e3\u51b3\u95ee\u9898\u3002\u5982\u679c\u60a8\u89c9\u5f97\u95ee\u9898\u6ca1\u6709\u5f97\u5230\u6ee1\u610f\u7684\u89e3\u51b3\uff0c\u60a8\u53ef\u4ee5\u5411\u6211\u4eec\u7684\u6295\u8bc9\u90e8\u95e8\u63d0\u51fa\u6b63\u5f0f\u7684\u4e66\u9762\u6295\u8bc9\u3002<\/p>\n<h3><span style=\"color: #ffffff;\">\u6295\u8bc9\u90e8\u95e8<\/span><\/h3>\n<p><span style=\"color: #ffffff;\"><b>\u8054\u7edc\u4eba :<\/b> Zulkiflee Mohd Rani<br \/>\n<b>\u5730\u5740 : <\/b>11th Floor, Wisma Bumi Raya, No. 10, Jalan Raja Laut, 50350 Kuala Lumpur<br \/>\n<b>\u7535\u8bdd\u53f7\u7801 : <\/b><a style=\"color: #ffffff;\" href=\"tel:03-26985033\">03-2698 5033<\/a> (Ext 3262\/3471)<br \/>\n<b>\u4f20\u771f\u53f7\u7801 :<\/b>\u00a0+603 2693 6917<br \/>\n<b>\u7535\u90ae :\u00a0<\/b><a style=\"color: #ffffff;\" href=\"mailto:complaint@pacific-orient.com\">complaint@pacific-orient.com<\/a><\/span><\/p>\n<h3><span style=\"color: #ffffff;\">\u7533\u8bc9\u7ba1\u9053<\/span><\/h3>\n<p style=\"color: #ffffff; text-align: justify;\">\u5982\u679c\u60a8\u5bf9\u6211\u4eec\u7684\u7b54\u590d\u6216\u51b3\u5b9a\u4ecd\u4e0d\u6ee1\u610f\uff0c\u60a8\u53ef\u4ee5\u901a\u8fc7\u4ee5\u4e0b\u9014\u5f84\u63d0\u4ea4\u6295\u8bc9\u3002\u8bf7\u5148\u8054\u7cfb\u6211\u4eec\u7684\u6295\u8bc9\u90e8\u95e8\u5904\u7406\u60a8\u7684\u6295\u8bc9\u3002<\/p>\n<p><span style=\"color: #ffffff;\"><b>BNMLINK (Laman Informasi Nasihat dan Khidmat)<\/b><br \/>\nBank Negara Malaysia<br \/>\n4th Floor, Podium Bangunan AICB,<br \/>\nNo. 10, Jalan Dato\u2019 Onn,<br \/>\n50480 Kuala Lumpur.<br \/>\n<b>BNMLINK \u8054\u7cfb\u4e2d\u5fc3 : <a style=\"color: #ffffff;\" href=\"tel:1300885465\">1-300-88-5465<\/a><br \/>\n<b>\u5b98\u65b9\u7f51\u7ad9 : <\/b><a style=\"color: #ffffff;\" href=\"https:\/\/bnm.gov.my\/BNMLINK\">bnm.gov.my\/BNMLINK<\/a><\/b><\/span><\/p>\n<p><span style=\"color: #ffffff;\"><b>Financial Markets Ombudsman Service<\/b> (Co. Reg. No.: 200401025885)<br \/>\n(Formerly known as Ombudsman for Financial Services)<br \/>\n<b>Level 14, Main Block, Menara Takaful Malaysia,<\/b><br \/>\n<b>4, Jalan Sultan Sulaiman, 50000 Kuala Lumpur.<\/b><\/span><\/p>\n<p><b>\u901a\u7528\u7ebf : <\/b><a style=\"color: #ffffff;\" href=\"tel:0322722811\">03-2272 2811<\/a><br \/>\n<b>\u7f51\u7ad9 : <\/b><a style=\"color: #ffffff;\" href=\"https:\/\/www.fmos.org.my\/\">www.fmos.org.my<\/a>[\/vc_column_text][vc_empty_space][vc_custom_heading text=\"\u5feb\u901f\u94fe\u63a5\" font_container=\"tag:h2|font_size:28|text_align:left|color:%23ffffff\" google_fonts=\"font_family:Roboto%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C900%2C900italic|font_style:500%20bold%20regular%3A500%3Anormal\"][vc_row_inner equal_height=\"yes\" content_placement=\"middle\" css=\".vc_custom_1647151055822{margin-bottom: 10px !important;padding-top: 20px !important;padding-right: 20px !important;padding-bottom: 20px 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wpex-clr\">\n<p>\u6211\u4eec\u5728\u9a6c\u6765\u897f\u4e9a\u63d0\u4f9b\u5e7f\u6cdb\u7684\u666e\u901a\u4fdd\u9669\u4ea7\u54c1\u79cd\u7c7b\uff0c\u5982\u8f66\u8f86\u00a0\u4fdd\u9669\u3001\u623f\u5c4b\u4fdd\u9669\u3001\u65c5\u6e38\u4fdd\u9669\u3001\u5546\u4e1a\u4fdd\u9669\u7b49\u7b49\u3002<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div><\/div><\/a>[vc_empty_space height=\"30px\"][vc_custom_heading text=\"\u4e86\u89e3\u66f4\u591a\" font_container=\"tag:h2|font_size:13|text_align:left|color:%23115aaf\" google_fonts=\"font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:600%20bold%20regular%3A600%3Anormal\" link=\"url:%2Fch%2Fabout-us%2F\"][vc_empty_space][\/vc_column][\/vc_row][vc_row full_width=\"stretch_row\" css=\".vc_custom_1655094837354{padding-top: 50px !important;padding-bottom: 50px !important;background-color: #ffffff !important;}\"][vc_column][vc_column_text]\n<p style=\"text-align: center;\">\u5907\u6ce8\uff1a\u8be0\u91ca\u4e0a\u82e5\u6709\u4efb\u4f55\u51fa\u5165\uff0c\u5219\u4ee5\u82f1\u6587\u7248\u672c\u4e3a\u51c6\u3002\u6709\u5173\u82f1\u6587\u7248\u672c\u8bf7\u6d4f\u89c8\u672c\u516c\u53f8\u7f51\u9875\uff08p\/s: <a href=\"https:\/\/www.poi2u.com\/help\/complaints\">https:\/\/www.poi2u.com\/help\/complaints<\/a>\uff09<\/p>\n[\/vc_column_text][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"<p>[vc_row full_width=\"stretch_row\" el_class=\"bgcolorgradient\" css=\".vc_custom_1647167428793{padding-top: 40px !important;padding-bottom: 40px !important;}\"][vc_column][vc_custom_heading text=\"\u6295\u8bc9\" font_container=\"tag:h2|font_size:40|text_align:center|color:%23ffffff\" google_fonts=\"font_family:Roboto%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C900%2C900italic|font_style:500%20bold%20regular%3A500%3Anormal\"][vc_empty_space][vc_custom_heading text=\"\u6211\u4eec\u76f8\u4fe1\u60a8\u503c\u5f97\u6700\u597d\u7684\u670d\u52a1 - \u4e00\u5207\u5c3d\u5728\u6211\u4eec\u8fd9\u91cc\u3002\" font_container=\"tag:h2|font_size:18|text_align:center|color:%23ffffff\" google_fonts=\"font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:400%20regular%3A400%3Anormal\"][\/vc_column][\/vc_row][vc_row full_width=\"stretch_row_content\" column_spacing=\"0px\" css=\".vc_custom_1647191287051{margin-right: -50px !important;padding-bottom: 50px !important;background-color: #ffffff !important;}\"][vc_column width=\"1\/2\" css=\".vc_custom_1684297562958{padding-right: 45px !important;padding-left: 45px !important;}\"][vc_column_text] \u63d0\u51fa\u6295\u8bc9 \u5728\u63a5\u5230\u60a8\u7684\u6295\u8bc9\u4e4b\u540e\uff0c\u6211\u4eec\u5c06\u4f1a\u5c3d\u5feb\u5ba1\u67e5\u5e76\u89e3\u51b3\u95ee\u9898\u3002 \u6211\u4eec\u65e8\u5728\u63a5\u5230\u60a8\u7684\u6295\u8bc9\u540e14\u4e2a\u5de5\u4f5c\u65e5\u5185\u89e3\u51b3\u60a8\u7684\u95ee\u9898\u3002\u4e0d\u8fc7\uff0c\u5bf9\u4e8e\u66f4\u590d\u6742\u7684\u60c5\u51b5\uff0c\u6211\u4eec\u5c06\u572814\u65e5\u4e4b\u5185\u5411\u60a8\u544a\u77e5\u6211\u4eec\u7684\u6700\u65b0\u8fdb\u5c55\u00a0\u3002\u5982\u679c\u95ee\u9898\u4ecd\u672a\u83b7\u5f97\u89e3\u51b3\uff0c\u6211\u4eec\u5c06\u572814\u5929\u540e\uff0c\u518d\u5230\u63a5\u7740\u768430\u5929\u540e\u5411\u60a8\u544a\u77e5\u6700\u65b0\u8fdb\u5c55\u00a0\u3002[\/vc_column_text][vc_single_image image=\"12275\"][\/vc_column][vc_column width=\"1\/2\" css=\".vc_custom_1713250686459{margin-top: 0px !important;padding-top: 35px !important;padding-right: 50px !important;padding-left: 60px !important;background-color: #6ca2cf !important;}\"][vc_column_text color=\"#ffffff\"] \u521d\u6b65\u6295\u8bc9\u70ed\u7ebf \u7535\u8bdd\u53f7\u7801 :\u00a003-26985033 \u9996\u5148\uff0c\u8bf7\u544a\u77e5\u6211\u4eec\u60a8\u6240\u5904\u7406\u7684\u90e8\u95e8\u6216\u4eba\u5458\uff0c\u5e76\u8bf4\u660e\u60a8\u5e0c\u671b\u5982\u4f55\u89e3\u51b3\u95ee\u9898\u3002\u5982\u679c\u60a8\u89c9\u5f97\u95ee\u9898\u6ca1\u6709\u5f97\u5230\u6ee1\u610f\u7684\u89e3\u51b3\uff0c\u60a8\u53ef\u4ee5\u5411\u6211\u4eec\u7684\u6295\u8bc9\u90e8\u95e8\u63d0\u51fa\u6b63\u5f0f\u7684\u4e66\u9762\u6295\u8bc9\u3002 \u6295\u8bc9\u90e8\u95e8 \u8054\u7edc\u4eba :&hellip;<\/p>\n","protected":false},"author":7,"featured_media":0,"parent":6221,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"templates\/no-sidebar.php","meta":{"footnotes":""},"class_list":["post-8324","page","type-page","status-publish","hentry","entry","no-media"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Complaints - General Insurance Company: Buy\/Renew Insurance Online In Malaysia - POI<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.poi2u.com\/ch\/help\/complaints\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Complaints - General Insurance Company: Buy\/Renew Insurance Online In Malaysia - POI\" \/>\n<meta property=\"og:description\" content=\"[vc_row full_width=&quot;stretch_row&quot; el_class=&quot;bgcolorgradient&quot; css=&quot;.vc_custom_1647167428793{padding-top: 40px !important;padding-bottom: 40px !important;}&quot;][vc_column][vc_custom_heading text=&quot;\u6295\u8bc9&quot; font_container=&quot;tag:h2|font_size:40|text_align:center|color:%23ffffff&quot; 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