Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

General Information

Everything you need to know including the cover, payouts, claims, premiums and more.

What insurance products does POI offer?

POI offers a range of personal and business insurance...

What other insurance does POI offer?

POI provides coverage through different products...

What business insurance does POI offer?

POI provides coverage through different products...

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Can I get the quotation without register?

Yes. You can get a quote on our POI2U website or POI2U mobile app.

Do I have to pay to get the quotation for my vehicle?

No. Getting a quote for your vehicle is completely free.

How long does it take to get an insurance quote online?

Just a few minutes. We provide the fastest and simplest way to get a quote.

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Payment + e-Payment

How do I purchase the insurance for my vehicle?

You can purchase your insurance online through POI2U website or app...

What are the benefits of purchasing through Tele-Insurance or Call Centre?

With just one phone call, you can renew your motor insurance or get a quotation...

In which territory is my car covered?

Only covers you in Malaysia, Singapore and Brunei in accordance to the laws of Malaysia...

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Total Assist

What is Total Assist?

A call centre to immediately connect road accident victims and/or car...

What is Total Assist for Car?

It provides a free towing of up to RM350, 24 hours accident and...

What is Total Assist for Car additional benefits?

We provide travel assistance to assist a stranded member with their...

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Motor Claims – General

What is an Insurance Premium?

An insurance premium is the amount of money you pay for an insurance policy.

Motor Claims – General

What is No-Claim-Discount (NCD)?

NCD is a ‘reward’ scheme for the policyholder if they did not make any claim during the currency of their policy...

Motor Claims – General

What are the claim options available in the motor policy?

Own Damage Claim, Own Damge Not at Fault (OD-KFK Claim), Windscreen Claim...

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Get Quote

Ready to get a quote from us? We can help.

On average it takes 3 minutes to complete a quote. Quote Now, save yourself 10% in premiums, and let us take care of your vehicle.

Ready for a quote?

Takes 3 minutes, and saves you 10% in premium.

All you need to do:

  1. Answer a few simple questions.
  2. Or for our renewal customers, just 2 clicks.
  3. Allowing you to save your quote, buy it now or later – your choice.

100% no obligation to accept.

Coverage descriptions are brief and subject to the terms, conditions, limitations and exclusions.

Download POI2U App

Download the POI2U app so that we can support you all the time, wherever you are.

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